Job Overview
Skills & Qualifications
- Healthcare: Experience with US insurance verification and terminology.
- Compliance: Certified or experienced in HIPAA regulations.
- Soft Skills: Empathy and patience when dealing with patients.
- Tools: Familiarity with EMR/EHR platforms (e.g., Practice Fusion, DrChrono).
- Scheduling: Book patient appointments and manage provider calendars.
- Verification: Call insurance companies to verify coverage and co-pays.
- Records: Update patient charts and history in the EMR system.
- Patient Support: Answer phone inquiries and assist with intake forms.
